CONTACT
Sayhello.
Every email reaches Nisa directly. No bots, no auto-responses — just a real reply within a day or two.
Write tothe studio.
Questions about your order, a product, a custom request, or a wholesale inquiry. All of it lands in the same inbox.
nkgluxe@gmail.comMonday — Friday · 9 to 9 EST
Within 1–2 business days.
Reply times stretch slightly during launches and seasonal sales. Thank you for waiting beautifully.
Made in New York.
Every jar is whipped, poured, and labeled by hand from a small studio in NYC. The studio is not open to the public.
You'll hearfrom me directly.
When you email NKG Luxe, you're emailing me. Not a service desk. Not a team. Just me, replying from the same studio where every jar is made.
If something arrived wrong, if you have a question about a scent, if you want to talk wholesale — write. I'll get back to you.
Read Our Story →Most answerslive here.
Shipping & Returns
Production windows, tracking timelines, what to do if an order arrives damaged.
View Policy →Common Questions
Sourcing, sensitivities, scent notes, how each formula is meant to be worn.
View FAQs →Wholesale & Stockists
Carrying NKG Luxe in your shop or boutique. Minimums, terms, and process.
Inquire →