FAQs
Questionsanswered.
Everything you need to know about scents, shipping, and how every jar gets made.
Orders & Shipping
Production is 3 to 5 business days. During launches and seasonal sales, that can extend up to 14 business days. After production, USPS or UPS carrier time adds another 3 to 5 business days. Your tracking email arrives the moment your jar leaves the studio.
Not yet. NKG Luxe currently ships to the United States only. Join the newsletter to be the first to know when we expand.
Yes. Every order ships with tracking. You'll receive an email with your tracking number the moment your jar leaves the studio.
Yes, within 24 hours of placement, before production begins. After that, the batch is locked. Email nkgluxe@gmail.com within 24 hours of your order with your order number.
Yes. Orders over $75 ship free within the continental US.
Products & Ingredients
Every formula starts with cold-pressed, food-grade ingredients — raw shea, mango butter, sunflower oil, and pure fragrance oils. No bleaching, no deodorizing, no fillers. A preservative is used for safety and shelf life.
Never. NKG Luxe is cruelty-free. Every scent is tested on Nisa's own skin for six to eight months before it's released.
Yes. None of the formulas contain animal-derived ingredients.
Whipped butter is sensitive to heat. During summer or warm-weather shipping, your butter may soften or melt slightly. It will re-set with no change to performance. If it arrives liquid, place it in the refrigerator for 1–2 hours and it will return to its whipped texture.
An 8 oz butter cream lasts most people 6–8 weeks with daily use. The 1.7 oz EDP lasts 3–4 months. The 4 fl oz body oil lasts roughly 6 weeks.
All NKG Luxe products are fragranced. If you have known sensitivities, request a sample (where available) or patch test on the inside of your elbow for 24 hours before full application. Discontinue use if irritation occurs.
Most NKG Luxe formulas are pregnancy-safe, but every pregnancy is different. Please consult your healthcare provider before using fragranced body products during pregnancy.
How To Use
Apply on damp skin right after the shower while pores are open. A small scoop is enough — a little goes a long way. Massage in until the butter melts and absorbs.
Body Oil first on damp skin. Butter Cream layered on top to seal. EDP on pulse points where heat amplifies it. The three layers together deliver up to eight hours of scent throw.
Yes, but the cleanest scent throw comes from layering the same scent across all three formulas. The notes are formulated to harmonize, not compete.
Body Oil: 2–4 hours. Butter Cream: 4–6 hours. EDP: 6–8 hours. Layered together: a full day.
About The Brand
Every jar is whipped, poured, and labeled by hand in a small studio in New York. The studio is not open to the public.
Nisa Grant — founder, maker, whipper of butters. Every single jar passes through her hands.
Yes. We work with select boutiques and lifestyle shops. Email nkgluxe@gmail.com with your shop name, location, and Instagram for a wholesale inquiry.
Custom scent commissions are open by application only. Email nkgluxe@gmail.com with the brief if you have something specific in mind.
Yes. Find us on Instagram and TikTok at @nkgluxe.
Reach outdirectly.
If your question isn't answered above, every email reaches Nisa within 1–2 business days.
Email The Studio